![]() You agree that ICONIQ will not be liable to you or to any third party for any modification, suspension or discontinuance of any of the Services. We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. If you are considering committing suicide or feel that you are a danger to yourself or others, you must discontinue use of the Services immediately, call 911 or notify appropriate police or emergency medical personnel as applicable to your location. If you think you have a medical or mental health emergency, call 911 or your local emergency services or go to the nearest open clinic or emergency room. Use of the Services is not for emergencies. ![]() While there is third party evidence from research that certain conversation techniques implemented in ICONIQ can assist in the recovery process for a wide array of conditions, ICONIQ makes no claims, representations or guarantees that the Services provide a therapeutic benefit. Only your physician or other healthcare providers can do that. ICONIQ is a provider of software, and not a healthcare or medical device provider, nor should our Services be considered medical care, mental health services or other professional services. ICONIQ offers an interactive chatbot, or “Conversational Artificial Intelligence,” called Kuki, accessible through text, voice, and a conversational avatar on various channels including web, SMS, social media, OTT messaging apps, and native apps. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THE ARBITRATION CLAUSE, YOU AND ICONIQ AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND ICONIQ WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. PLEASE NOTE THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE. Our contact email address All correspondence to ICONIQ including any queries you may have regarding your use of the Services or these Terms should be sent to this contact email address. If you do not agree to these Terms, please refrain from using the services. By using the Services, you indicate that you accept these Terms and that you agree to abide by them. When you sign up for any of the Services or otherwise use or access them, you agree to be bound by these Terms and all applicable laws, rules, and regulations. The term “you” refers to the user of the Services. The term “device” refers to the device which is used to access the Services including but not limited to computers, smartphones and tablets. The terms “ICONIQ,” “us” or “we” refers to a brand owned and operated by Pandorabots Inc., a software company who designed and built Kuki, incorporated in Delaware, and operationally headquartered in San Francisco, CA, with various offices internationally. Please read these terms carefully before you start using the Services. ICONIQ’s Terms of Service (“Terms”) govern your use of Kuki, and the software, content, and services (collectively, “Services”) offered through ICONIQ: our websites and any subdomains or aliases that redirect (the “Website”), streaming or social media channels (“Social Networking Services”), and any mobile applications including third party Messaging Applications (the “Apps”).
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